Life
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Recording the Dark Side of Life
Life is not just one pleasure ride, there are ups and there are downs and the description, heard many years ago, that life is a rollercoaster still fits to this day. How we weather the individual events of our lives is impossible to regulate, and also to foresee. Events happen which we have not expected, which we could never anticipate, and with which we have no connection, and our lives are often changed by the actions of others. For anyone to claim they have their life under control is the equivalent of wearing blinkers which only allow us to see one direction, a form of tunnel vision of the mind.…
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Whatever Happened To Customer Service?
Anyone who has read my social media account, although it mainly concentrates on travel and photography or literature, will know that I have an interest in Customer Service. In truth, it is not so much about customer service, and more about the lack of services, and the lack of personal interest. Companies who rest their entire help or information system on Artificial Intelligence, for example, and thereby frustrate and alienate their customer base are a prime example, but also in those areas where such interaction isn’t possible, but the service is failing anyway through a lack of interest and training. I recently had cause to open a new bank account…
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A Remembrance of Times Past
I was faced, yesterday, with a typical teenager question, one most will have heard at some stage, maybe even uttered themselves. What’s the point. What is the point of all that we do, all that we learn, every second of every day? Do we have a purpose, or a destiny written in, or by, the stars, by fate, by some Almighty entity hidden from view and only revealed to the True Believer? The question, though, came from my partner who, to be brutally honest, has not seen their own teenage years for several decades, and who was referring to my penchant for historical works and, in particular, updating a certain…
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Glancing Back at a Vanishing World.
It was reputedly Socrates who complained that the youth of his day were rude, uneducated and had no respect for their elders, although he was probably not the first to do so. The so-called youth of his times wanted change, more for themselves but without the responsibility, less stress and pressure to perform or succeed, and recognition of themselves as individuals. There is little difference today, with the up and coming generations moving for change to suit their own values and, as they see it, to fit better into a changing world. And they are not wrong, many of us were the same when we were young. The difference now…
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Striding Out of the Comfort Zone
What exactly is the Comfort Zone? Where does it begin, and where does it end? During my long working life I have rarely had to consider what I am happy doing and what would be too much of a change or challenge for me. We all sign up for a specific type of work, are told what it entails, and follow it, hopefully to the best of our abilities. Now and then someone might come along with something for us just outside of our normal routine, our normal experience, but is that exiting the Comfort Zone? I cannot say that I have ever given it any thought. My work has…
